Impact Measurement and Management

Faculty and Research

Impact Measurement and Management

Newsletter

Our focus on impact measurement and management (IMM)

While impact measurement refers to the use of different methods/approaches to measure social impact, impact management refers to the systems, processes, culture, and capabilities that enable an organization to actively manage and optimize its impact.

When undertaken with a compliance mindset, impact measurement is unlikely to deliver the learning and change that good impact management practices can enable. In a learning culture, however, impact measurement enables an organization to learn what works and what does not work in terms of social impact and so improve its impact and impact management practices.  

The Esade Center for Social Impact understands IMM as a learning journey, and our research, teaching, and engagement aim to help the sector move forward along this journey. For example, our research agenda focuses on questions that pose key challenges, such as:

  • How to obtain objective and verifiable data?
  • How to integrate quantitative and qualitative approaches?
  • How to integrate impact into management and governance systems?
  • How to measure and manage systemic impact?
  • How to verify impact performance?
  • How to assess impact integrity and protect against impact washing?

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